Show Compassion With Your Words | CTV Your Morning
Feb 24, 2021
You can use your words as powerful communicators to offer kindness and compassion to those you care about. I shared with Ben on Your Morning the fundamentals of active listening & my favorite 4 phrases you can use to lift those in your life up.
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Expressing Yourself From Behind The Mask | CTV Your Morning
Jan 18, 2021
Having half of your face covered is a challenge for sharing connections these days. I shared with Ben on Your Morning about how to express positivity, warmth and welcome using other parts of your non-verbal communication. A vital skill to building trust and rapport.
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Use Your Words to Connect With People [PODCAST]
Nov 12, 2019
The way you communicate to others with your words builds rapport and trust. It can bring people together or push them away. Communication can be non-verbal but what you say is verbally is the last piece of being able connect with others. Customer service rides on yours (and your team or organization’s) ability to welcome people using the right words. Listen as I break down two...
